Cafes that I would not actively recommend

2.0
旅行時期：2021/12（約4年前）

by Cyberさん（男性）

丸の内・大手町・八重洲クチコミ：18件

東京駅は、駅構内にも改札外にも多数のカフェやレストランがあり、このカフェもそのうちの一つです。地下丸の内北口にあるため非常に利用しやすいですが、あまりお勧めできるお店ではありません。
スタッフの対応はややぞんざいで無機質です。スタッフ同士のおしゃべりに興じるあまり、来客が来てもなかなか気づいてもらえない状況が散見されました。料理やドリンクの配膳と食器の返却は基本的にセルフサービスです。客数はそれ程多くないにも関わらず料理の給仕はやや遅めで、盛り付けこそ美しいですが、充分に加熱されていない料理もありました。
夕方の東京駅という往来の多い時間帯であるにも関わらず、利用客があまり多くないように見られるのも、こうしたところが原因にあるように思えます。

Tokyo Station has numerous cafes and restaurants both inside and outside the station gates, and this cafe is one of them. It's located at the north exit of the underground Marunouchi area, making it very easy to use, but it's not a place I would recommend.
The staff was a bit rude and inorganic. There were times when the staff were so busy chatting with each other that they didn't even notice when a guest arrived. The setting a place or the table of dishes and drinks and the return of dishes are basically self-service. Despite the number of customers was not that large, the serving of food was rather slow, and although the dishes were beautifully presented, some of them were not fully cooked.
This seems to be one of the reasons why not many people seem to use Tokyo Station in the evening, despite the fact that it is a busy station.