We made last minute reservations for a weekend stay. We arrived at the hotel on Friday, July 11, right around 4:00, which was check-in time. We pulled right into the driveway and were immediately greeted and told where to put our car for registration. Once inside, we did not have to wait to check in, as they had plenty of employees waiting to help the guests. We had paid for a city-view room on a low floor, but were upgraded to a falls view room on the 19th floor. The room was clean, with a king bed and a fireplace. It had a beautiful view of the falls. On Friday nights, there is a fireworks show and we were able to watch that from our room. At check in, we were given the option of self parking or valet parking. We chose the valet option, just because it was easier. On Saturday, we needed the car, so we called down to the valet. By the time we hit the lobby, the car was waiting for us. The valet was helpful and gave us directions to our destination.
The location of the hotel was great. There is a Starbucks in the lobby, which is always a plus. We were able to walk to all the attractions. We were part of the resort that was connected the the indoor water park and Casino Niagara. The Hershey Store, the Coca Cola Store and the Hard Rock Cafe were about a 5 minute walk It was about a 15 minute walk down to the Journey Behind the Falls and the Fallsview Casino. We looked right out the windows by the elevator and saw Clifton Hill. It was very convenient to have an entrance/exit that went through the arcade to Clifton Hill.
I would definitely recommend this hotel to anyone who is looking to stay on the Canadian side of Niagara Falls.